Onyado Nono Kanazawa

The hotel is beyond expectation. Been to so many hotels but the breakfast here is one of the best in terms of Japanese cuisines. The hotel also has so many amazing amenities with free noodle and popsicles at night for guests. The location is also great, within walking distance to Kanazawa castle park and other shrines and temples.

The staff were very friendly at check in and other times. The room was excellent and the bed was comfortable. I wish I could have stayed there longer. The onsen seems to have been an actual hot spring and temporarily helped with my sensitive, dry skin. Some instructions such as for the onsen for example could be a bit more clear or in depth as it was my first time and had no idea what to take or do. The spa addition to the hotel is a bit cheeky. There is no massage or treatments available for the hotel as it says there is. You can book treatments into your room with a third party. Being jet-lagged and aching from hauling around my luggage, I needed a massage. But without a Japanese phone number it seems I was not able to arrange it with them. Having looked it up further I am not even sure if it's not a skeezy company or at least might have hired out to a local disreputable company. Either way asking for help with the staff got me nowhere with this either.

We really enjoyed our stay in this hotel! The first thing you do when you enter the hotel is to leave your shoes and you walk barefoot or in slippers your whole stay. Which felt liberating for our feet as we were already walking a lot before coming to Kanazawa. The staff was very kind and polite, but their English was very limited. However, we managed to understand each other. The hotel is very clean and has superb location! 5 min drive from train station (we took uber) and close to center, castle, Omicho market and shopping mall where we found some very nice souvenirs (Kuromon Koji is the name of the store). We even took massage in the salon in the same shopping center (on 3rd floor). Breakfast has a wide variety of options, but it's more like European style brunch as it has a lot meat, fish, tempura and soup options. Everything was very tasty! In the evening they serve ramen for free after 9:30 pm. Onsen was smaller than we thought, but it was a very nice experience! It can get crowded in the evenings, but it works the whole night, so you can pick the time that suits you best. We liked that you get "onsen wear" and hotel socks changed every day. We appreciated the possibility to wash our laundry for free in the hotel. The dryers cost 100 yet for 20 min which is also a great option.

This was my favorite hotel during my japan trip. You take off the shoes at the entrance and can walk inside either barefoot or with socks so that all the floors in the entire hotel are clean. I really liked that. The Spa with onsen, sauna and ice bath on the roof were absolutely great. THere is even a small outside area which was great to cool down after sauna (in January). The breakfast buffet was great, definitely worth the money, although it does get a bit repetitive (always the same food) if you stay there longer.

The hot spring baths, location, japanese décor and value for money are the main draws of this hotel. You can enjoy a good onsen experience and sauna a short walk away from all the sights of Kanazawa, and I enjoyed the peaceful Japanese aesthetic, even if it means you have to take off your shoes when you enter the hotel (on that topic, more benches and shoehorns in the hallway would be nice). The beds felt like futon (on the hard side), which I love. There are many hotels in the same neighborhood, but Onyado Nono is definitely more unique. Please note, however, that you won't be able to enjoy the baths if you have tattoos. The guests were about half Japanese and half tourists. I didn't like the check-in experience, the staff were not helpful and I had to re-type all my details on an annoying machine because their system didn't get my address etc. from booking.com, then scan our passports myself, then pick up too many different pieces of paper with explanations, numbers and pin codes. It was tedious, it took too long and there was no Japanese omotenashi to be seen.